Focus on what
you do well.
Omniatix™ builds teams of artificial intelligence agents that serve your customers and carry out your business processes. It is not a chatbot that answers one-off questions: each agent handles its own part and, when a person is needed, the conversation passes to someone on your team. On WhatsApp and on a web chat.
Several agents. One process.
An Omniatix solution is not one assistant doing everything. It is a group of agents that split the work and carry out a process, the way a well-organized team of people would.
They split the work.
Each agent handles its own part, and one agent can hand a task to another agent in the same solution and carry on with its response.
They remember what matters.
They keep the history of each conversation. If it is turned on, they also remember the details each customer shared with them, and they can delete them when the customer asks.
They handle the process, not a single step.
They answer with your business information, follow the steps you define and, with your calendar connected, book appointments and send reminders. They also run scheduled tasks, such as campaigns and reports.
A person, when one is needed.
When a person is needed, the conversation passes to someone on your team, who sees all of it and replies from the console. When they are done, they hand the conversation back to the agent.
A day at My Store.
It sells on its online store and on Mercado Libre, takes payments with Mercado Pago, keeps its stock in its management system and its customers in a CRM.
- Two sales came in on Mercado Libre. The chief of staff hands them to inventory, which reserves the goods.
- A customer asks on WhatsApp for a refund of ARS 180,000. Since it is over ARS 100,000, it waits for the manager, who gets a notice on their phone and approves it, and the customer gets the money back.
- The seasonal campaign is put together with the 3,000 customers in the CRM, each with their last purchase. At five, the campaign writes to them on WhatsApp.
Two ways to work with Omniatix.
Choose the one that fits what you need.
An AI team for your business.
The self-serve product of Omniatix.
Enterprise
The platform, deployed for your company.
Your own deployment, on the infrastructure that Omniatix operates or in your company's cloud or servers, with your brand. We tell you from the start what data stays inside and what goes to third parties.
The operational work is not what you are here for.
Omniatix exists so that, with technology, every person and every company can devote themselves fully to what they do like no one else.
Technology built by Omniatix: GrailAOS™, the Agent Operating System of Omniatix.