+2 Years of Development.
Ready in 4 Weeks.

Authentication & Identity Management

Complete authentication system with support for multiple login methods, enterprise security, and automated recovery flows.

• Multi-method: Email, Magic Links, OTP, OAuth
• MFA with Google Authenticator / Authy
• JWT with refresh tokens and revocation
• Email verification and recovery

Multi-Tenant Architecture

Infrastructure designed to scale from one client to thousands, with total data isolation and per-tenant customization.

• Isolation with Row Level Security
• Dedicated workspaces per client
• Subdomains and custom domains
• Complete white-label with automatic SSL

Roles & Permissions (RBAC)

Granular access control with predefined and customizable roles, complete auditing, and database-level security.

• Roles: Owner, Admin, Member + custom
• Resource-level permissions
• Row Level Security in PostgreSQL
• Complete access auditing

Billing & Subscriptions

Production-ready monetization with integration to leading payment gateways, support for any pricing model, and self-service portal.

• Stripe, Lemon Squeezy, Paddle
• Flat-rate, per-seat, usage-based, hybrid
• Self-service customer portal
• Coupons, trials, automatic proration

Credits System

Precise resource consumption control per user with real-time tracking, alerts, and automatic overage billing.

• Credits proportional to LLM consumption
• Per-user consumption control
• Feature flags per plan
• Automatic overage billing

Super Admin Panel

Executive dashboard with real-time business metrics, user management, and support tools to operate the SaaS.

• KPIs: active users, trials, subscriptions
• User and tenant management
• Impersonation for support
• Global feature flags

LLM Model Orchestration

Unified abstraction for 100+ AI models with dynamic switching, automatic fallbacks, and load balancing between providers.

• GPT-4o, Claude 3.5, Gemini, Mistral, Llama
• Automatic fallback if provider fails
• Intelligent load balancing
• Ollama / self-hosted model support

Enterprise RAG System

Enterprise-grade knowledge base with multi-format ingestion, automatic vectorization, and hybrid semantic+keyword search.

• PDF, Word, Excel, HTML, CSV, JSON
• 15+ vector stores: Pinecone, Weaviate, pgvector
• Hybrid search with reranking
• Automatic source citation

Agent Framework

Complete system for creating autonomous agents with iterative reasoning, tool usage, and persistent memory.

• ReAct agents with Function Calling
• Custom tools with business logic
• MCP protocol for integration
• Persistent context variables

Visual Workflow Builder

No-code editor for designing AI pipelines with LLM nodes, knowledge bases, APIs, and custom code.

• Intuitive drag-and-drop canvas
• LLM, Knowledge, HTTP, code nodes
• Conditional logic and branching
• Preview and versioning included

Prompt Management

Integrated system for prompt management with versioning, dynamic variables, and response debugging.

• Prompt editor with preview
• Dynamic variables and context
• Version history
• LLM response debugging

LLMOps & Observability

Complete AI operations monitoring with logging, performance metrics, cost tracking, and end-to-end tracing.

• Logging of all LLM calls
• Latency p50, p95, p99 per model
• Cost tracking per user and period
• Alerts for errors and rate limits

7+ Communication Channels

Native integration with the most important customer service communication channels.

• WhatsApp Business API with templates
• Instagram Direct Messages
• Facebook Messenger with carousels
• Web Chat, Email, Telegram, SMS

Unified Inbox

Centralized interface to manage all conversations from all channels with advanced filters.

• Centralized multi-channel inbox
• Filters by status, agent, labels
• Global conversation search
• Bulk actions

AI ↔ Human Handoff

Seamless transition between AI and human agents with preserved context and response suggestions.

• Automatic escalation by sentiment
• Complete context preserved
• AI summary for quick onboarding
• Real-time response suggestions

Integrated Lightweight CRM

360 view of each customer with complete history, customizable fields, and segmentation.

• Complete contact profile
• Conversation history
• Custom attributes and labels
• Dynamic segments

Automations

No-code rules engine to automate repetitive tasks like assignment, tagging, and notifications.

• Trigger -> condition -> action rules
• One-click macros
• Intelligent auto-assignment
• Away messages and business hours

Reports & CSAT

Executive dashboard with real-time metrics, performance reports, and satisfaction surveys.

• Conversation and agent metrics
• SLA tracking with alerts
• Automatic CSAT surveys
• Export to CSV/Excel

Cloud Infrastructure

Cloud-native architecture on AWS, GCP, or Azure with dedicated VPC and pre-configured security groups.

• AWS, GCP, or Azure of your choice
• Dedicated VPC with isolated subnets
• Least-privilege security groups
• Load Balancers with health checks

Managed Kubernetes

Kubernetes cluster with autoscaling, network policies, secrets management, and production-ready config.

• EKS/GKE/AKS with HA control plane
• HPA and cluster autoscaling
• Network policies and microsegmentation
• Encrypted ConfigMaps and Secrets

High Availability (HA)

Multi-AZ architecture with data replication, automatic failover, and daily backups for 99.5%+ uptime.

• Multi-AZ with automatic failover
• PostgreSQL HA with replicas
• Distributed Redis Cluster
• Daily backups with 30-day retention

Perimeter Security

Enterprise protection with WAF (OWASP Top 10), DDoS mitigation, global CDN, and automatic SSL/TLS.

• WAF against OWASP Top 10
• Volumetric DDoS protection
• Global CDN with edge caching
• TLS 1.3 with HSTS preload

CI/CD & GitOps

Complete automated pipeline from commit to production with testing, code quality, and automatic rollback.

• GitHub Actions / GitLab CI
• Unit, integration, and E2E tests
• ArgoCD/Flux for GitOps
• Blue/Green deployments

Full-Stack Observability

Complete

Pre-configured stack with Prometheus, Grafana, and Loki.

• Prometheus + Grafana with dashboards
• Loki for centralized logs
• Application and system metrics
• 15+ pre-configured alerts